Perfect Commerce Professional Services
Perfect Commerce’s Professional Services team offers dozens of years of procurement and sourcing experience to customers; continuously providing training, services and consulting to help your organization optimize our eProcurement and eSourcing solutions.
Training
Perfect Commerce Professional Services has a unique skill set that combines an advanced knowledge base of the software, but also incorporates the expertise of strategic sourcing, stemming from Commerce One BPO. The team not only shows a customer how to utilize the software, but also how to improve their sourcing and procurement process.
Application Training: We offer on-site training as well as Independent Studies that allow individuals and teams to decide what method is most useful. Training modules are available for specific tools and applications that offer guidance and instructions for new users exploring the tools or existing users in need of a refresher.
Best Practices and Lessons Learned: Customers can utilize our expertise and knowledge for application-specific instructions for Event Manger, Scorecard Manager, Contract Manager and Request Manager. The Professional Service team’s intimate knowledge of the product provides guidance and training materials that enable customers to see a faster return on investment.
Esourcing Governance Program: Strategic sourcing is something most departments are curious about but unfamiliar with before implementing an eSourcing tool. Perfect Commerce experts are dedicated to showing your department how to utilize eSourcing tools by creating templates, building a process and working together to optimize department sourcing initiatives.
Services
Perfect Commerce’s Professional Services team provides clients with continuous training and assistance, ensuring the success of the tools and your department. Our experts will assist departments with tool optimization by reviewing tool performance, creating templates, administering sourcing functions and training suppliers. Professional Services also supports the redeployment of applications and modules to fit the ever-changing needs of procurement departments. The following services are offered:
- Auction and Event Management
- Supplier Training
- Template Creation
- Event and Quality Assurance Audits
- Training Site Creation
- Redeployment of Applications/Modules
Consulting
Procurement Assessment: Perfect Commerce Professional Services will give an in-depth evaluation of your department’s procurement process from an external and internal view point. By providing this consulting service, Perfect Commerce offers a unique perspective and vantage point that exposes any gaps in the process. Identifying gaps in the procurement process and developing plans to close those gaps will help improve a department’s efficiency and effectiveness.
Light or Full Strategic Sourcing Training: Perfect Commerce is more than an eProcurement solutions provider; we are also a BPO with buying and sourcing experts available to improve a company’s strategy around sourcing. Our training features an in-depth global strategic sourcing course that covers a six-step process. Our team is available as a resource to your department that will set up your sourcing initiatives.
Spend Analysis: Part of the Professional Services provided is an analysis of a procurement department’s spending; focus is given to identifying sourcing opportunities with suppliers and target them for enablement. Other aspects of the training include analyzing highest cost drivers and commodity analysis.
